Terms & Conditions

Quick Links:  Terms of Service  |  Privacy Policy  |  Refund Policy

THESE TERMS & CONDITIONS, together with the Terms of Use, Privacy Notice and Refund Policy form a legal agreement (the “Agreement”) between Lifesparq LLC, located in Colorado and any company, organization, or “You” as the “Subscriber” or “Purchaser” identified on the online registration page for the the Product or Services (the “Registration Page”).  This Agreement governs Your use of the Solution (as defined below).

 

BY CLICKING THE PURCHASE BUTTON DISPLAYED AS PART OF THE REGISTRATION PROCESS FOR THE SOLUTION, YOU AFFIRM THAT YOU ARE AT LEAST 18 YEARS OF AGE, THAT YOU AGREE TO THESE TERMS & CONDITIONS, THE TERMS OF USE, PRIVACY NOTICE AND REFUND POLICY AND YOU WILL COMPLY WITH SUCH TERMS IN CONNECTION WITH YOUR USE OF THE SOLUTION.  YOU AGREE THAT (i) YOU ARE AN EMPLOYEE, DIRECTOR, PARENTS OR AGENT OF THE SUBSCRIBER IF UNDER THE AGE OF 18 YEARS OLD WHEN PURCHASING A SOLUTION; and (ii) YOU HAVE CONFIRMED THAT THE SUBSCRIBER HAS AGREED TO BE BOUND TO THESE TERMS AND CONDITIONS, THE TERMS OF USE, PRIVACY NOTICE AND REFUND POLICY.

 

  1. THE SOLUTION. Lifesparq LLC has developed web-based solutions that enable users to access certain online products, services and in-person services offered by Lifesparq LLC (the “Solution”) through our website (the “Website”).  Lifesparq LLC grants Subscribers a non-exclusive, non-transferable right to access and use the Solution, and allow its End Users to access and use the Solution, through the Website, solely for educational purposes (the “License”).  Payments shall be due prior to gaining access to the Solution.

  2. END USER ACCESS TO LIFESPARQ CONTENT

    1. ​​USER NAMES AND ACCESS CODES.  Lifesparq LLC may provide the ability for each Subscriber to create their own user name and access code (password) to initiate access to the Solution by Subscribers designated administrator(s) identified on the Registration Page.  The Subscriber shall create an individualized user name for their unique immediate family or themselves individually.  The Subscriber shall create an individualized access code (password) for their unique immediate family or themselves individually.  Subscriber shall be solely responsible for keeping an accurate record of the Access Code and username the Subscriber has chosen.  Subscribers may access the Solution and the Lifesparq LLC content by entering their user name and the applicable Access Code.

    2. ADDITIONAL TERMS. All use of the Lifesparq LLC content is subject to additional terms agreed to by the parties in connection with use of such Lifesparq Content, including, without limitation, any prohibitions of the Lifesparq content to students, athletes, coaches, parents, teachers or third parties. 

  3. ADDITIONAL SERVICES.  Lifesparq LLC may enhance and/or expand the features of the Solution anytime at no additional cost to the Subscriber, or may provide additional content, performance or features that may, bur are not required to, be added by Subscriber at addition cost to Subscriber.  Any Professional Services to be provided by Lifesparq LLC to Subscriber in connection with the Solution shall be set forth in a separate Professional Service Agreement between Lifesparq LLC and Subscriber.

  4. APPLICABLE LAW.  Subscriber is familiar with and agrees to be responsible for compliance with the Family Educational Rights and Privacy Act and the US Department of Education’s implementing regulations at 20 U.S.C. § 1232g and 34 CFR Part 99 (collectively, “FERPA”) and all other laws and rules or regulations concerning the collection, use and disclosure of Personal Information about accessing the Services that are the subject of this Agreement (collectively, “Applicable Law”).  “Personal Information” means any and all information that could, individually or when combined with other information, identify an individual.

  5. SUBSCRIBER INFORMATION. All information concerning Subscriber, and Personal Information concerning the Subscriber (collectively, “Subscriber Information”) shall belong to the Subscriber and shall be considered Confidential Information of Subscriber subject to the terms and conditions of this Agreement.  Subscriber assumes sole responsibility for: (a) providing notice to the extent required under Applicable Law in connection with the collection, use and/or disclosure of Personal Information and (b) establishing and maintaining reasonable procedures to protect the confidentiality, security and integrity of the Personal Information.

  6. LIFESPARQ USE OF SUBSCRIBER INFORMATION.  As a service provider to Subscriber, Lifesparq LLC will establish and maintain reasonable procedures in accordance with its policies and practices and Applicable Law to protect the confidentiality, security and integrity of Personal Information and Subscriber Information received by Lifesparq LLC in connection with the provision of the Solution to Subscriber.  Subscriber acknowledges and agrees that Lifesparq LLC has the right to use the Personal Information and Subscriber Information collected in connection with provision of the Solution for (a) purposes of performing its obligations under this Agreement; (b) for research purposes in connection with quality control and the development of revised or new products and services (“Research Purposes”); and (c) general communication with Subscribers, provided that such Personal Information and Subscriber Information will be used by Lifesparq LLC for Research Purposes and Communication Purposes only in the aggregate and so that the privacy of the individual’s Personal information will be maintained.  Lifesparq LLC shall enable Subscriber to maintain compliance with FERPA in connection with its use of the Solution.

  7. OWNERSHIP.  No intellectual property rights of any kind are assigned or transferred to Subscriber under this Agreement.  Subscriber’s license with respect to the Solution and any other materials provided here under is only as expressly set forth in these Terms & Conditions.  Subscriber shall have no right to use the Solution for any purpose other than as set forth herein.  Subscriber shall not challenge, or assist any person or entity in challenging, Lifesparq LLC’s right, title and interest in the Solution.  All content provided in the Lifesparq Solutions are copyrighted.

  8. RESTRICTION ON USE.  Subscriber shall not, and shall cause its employees, officers, directors, members, managers, partners, agents, third party service provider, or other designated persons (it’s “Representatives”) not to, take any of the following actions: (a) creating or enabling the creation of derivative works, modifications, or adaptations of the Solution; (b) de-compiling, reverse engineering or disassembling the Solution; (c) distributing or disclosing the Solution to third parties; (d) removing or modifying any proprietary marking or restrictive legends placed on the solution; or (e) using any robot, spider, or other automatic devise or program or manual process to monitor, copy or reproduce the Solution.

  9. TERM AND TERMINATION.  This Agreement shall remain in full force and effect unless and until terminated earlier as provided in these Terms & Conditions.  In the event that Subscriber commits a material breach of the Agreement (other than breach of its payment obligations), Lifesparq LLC may terminate this Agreement on two (2) business days prior written notice to Subscriber; provided that Subscriber fails to cure such breach within such two (2) business day period.  Subscriber may terminate this Agreement by (a) simply emailing Lifesparq LLC to terminate service at the end of the billing cycle or (b) simply emailing Lifesparq LLC to terminate service immediately.   It is the sole responsibility of the subscriber to terminate their subscription prior to the next billing cycle.  If not completed prior to the next billing cycle, no refunds will be provided and the subscription will end at the conclusion of the next billing cycle.

  10. EFFECT OF TERMINATION OR EXPIRATION.  Subscriber’s right to use the Solution shall end immediately or at the end of the billing cycle upon any termination or expiration of this Agreement, and Subscriber shall immediately cease any use of the Solution upon such termination.  The following provisions shall survive any termination or expiration of this Agreement:  Section 7 (“Ownership), Section 8 (“Restriction on Use), this section 10 (“Effect of Termination or Expiration”), Section 12 (“Confidentiality”), Section 13 (“Representations and Warranties; Disclaimer”), Section 15 (“Indemnification”) and Section 16 (“Miscellaneous”).

  11. CONFIDENTIALITY.  The parties acknowledge and agree that, as a result of negotiating, entering into and performing this Agreement, each party (the “Receiving Party”) has and will have access to certain confidential information (“Confidential Information”) of the other party (the “Disclosing Party”).  Personal Information is considered Confidential Information of the Subscriber.  At all times the Receiving Party shall (i) use the same standard of care to protect their own Confidential Information, (ii) not use the Disclosing Party’s Confidential Information other than as necessary to perform it’s obligations under this Agreement, (iii) not disclose, distribute or disseminate the Confidential Information to any third party (except to Representatives, as expressly permitted below), and (iv) disclose the Disclosing Party’s Confidential Information to its Representatives on a “need to know basis;” provided that each Representative is bound by confidentiality obligations at least as restrictive as those contained in this Agreement.

  12. REPRESENTATIONS AND WARRANTIES; DISCLAIMER.  Each party represents and warrants that this Agreement constitutes its valid and binding obligation and is enforceable against it in accordance with its terms.  LIFESPARQ LLC DOES NOT WARRANT THE COMPLETENESS, ADEQUACY, ACCURACY, OR USEFULNESS OF THE SOLUTION OR ANY OTHER MATERIALS OR SOLUTION PROVIDED HERE UNDER (COLLECTIVELY “MATERIALS”).  THE MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL DEFECTS.  LIFESPARQ LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, ERROR-FREE OR UNINTERRUPTED OPERATION AND ANY OTHER WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.  WITHOUT LIMITING THE FOREGOING, LIFESPARQ LLC MAKES NO WARRANTY THAT (i) THE MATERIALS WILL MEET THE REQUIREMENTS OF SUBSCRIBERS, (ii) THE SOLUTION WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE MATERIALS WILL BE ACCURATE OR RELIABLE, OR (iv) ANY ERRORS IN THE MATERIALS WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR COMMUNICATIONS GIVEN BY LIFESPARQ LLC, ITS EMPLOYEES, OR AGENTS WILL INCREASE THE SCOPE OF THE ABOVE WARRANTY OR CREATE ANY NEW OR ADDITIONAL WARRANTIES.  To the extent that Lifesparq LLC may not as a matter of applicable law disclaim an implied warranty, the scope and duration of such warranty will be the minimum permitted under such law.

  13. LIABILITY.  IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY (OR TO ANY OTHER PERSON CLAIMING RIGHTS DERIVED FROM SUCH PARTY’S RIGHTS) FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS, LOSS OF USE, LOSS OF COST OR OTHER SAVINGS, LOSS OF GOODWILL OR REPUTATION) OR LOSS OF DATA WITH RESPECT TO ANY CLAIMS BASED ON CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE AND STRICT LIABILITY) ARISING FROM OR RELATING TO THESE TERMS OF USE, REGARDLESS OF WHETHER SUCH PROTECTED ENTITY WAS ADVISED, HAD OTHER REASON TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY THEREOF.  LIFESPARQ LLC’S MAXIMUM LIABILITY ARISING FROM OR RELATING TO THE SOLUTION, THE MATERIALS OR OTHERWISE ARISING FROM OR RELATING TO THIS AGREEMENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE), WILL NOT EXCEED THE AMOUNTS PAID BY SUBSCRIBER TO LIFESPARQ LLC IN CONNECTION WITH SUBSCRIBERS USE OF THE SOLUTION.  To the extent the foregoing exclusion of liability is not permitted under applicable law, the Protected Entities’ liability in such case will be limited to the greatest extent permitted by law.

  14. INDEMNIFICATION.  Lifesparq LLC shall indemnify, defend and hold harmless Subscriber from and against any and all liabilities, claims, demands, losses, damages, costs and expenses, including reasonable attorney’s fees, related to or arising out of any claim by a third party that the technology platform underlying the Solution infringes or misappropriates the intellectual property rights of such third party.  Subscriber shall indemnify, defend and hold harmless Lifesparq LLC from and against any and all liabilities, claims, demands, losses, damages, costs and expenses, including reasonable attorney’s fees, related to or arising out of use of the Solution by Subscriber, except to the extent that such claim is subject to indemnification by Lifesparq LLC hereunder.

  15. MISCELLANEOUS.  The Agreement contains the entire understanding of the parties with respect to the subject matter hereof and supersedes all prior agreements and commitments with respect thereto; provided, however, that if Subscriber has entered into a separate written agreement regarding the subject matter hereof, that agreement will supersede this Agreement to the extent of any conflict.  There are no other oral or written understandings, terms or conditions with respect to the subject matter of the Agreement, and neither party has relied upon and representation, express or implied, not contained in the Agreement.  The rights and remedies of the parties are cumulative and not alternative.  No waiver of rights is to be charged against any party unless such waiver is in writing signed by an authorized representative of the party so charged.  Neither the failure nor any delay by any party in exercising any right, power, or privilege under the Agreement will operate as a waiver of such right, power, or privilege.  No modifications of or amendment to the Agreement will be effective unless in writing signed by authorized representatives of both parties.  If any provision of the Agreement is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of the Agreement will remain in full force and effect, and, if legally permitted, such offending provision will be replaced with an enforceable provision that as nearly as possible effects the parties’ intent.  Subscriber may not assign or otherwise transfer any of its rights or obligations under the Agreement without prior written consent of Lifesparq LLC, which consent Lifesparq LLC may grant or withhold in its sole and absolute discretion.  Subject to the foregoing, the Agreement will be binding upon and inure to the benefit of the parties hereto and their permitted successors and assigns.  Any purported or attempted assignment or other transfer or delegation in violation of this Section shall be null and void.

 

(Updated as of July 19, 2018)

Terms of Use

 

The website (the “Site”) is owned and operated by Lifesparq LLC.  By accessing or using this site (or any of Lifesparq's other websites) you agree to be bound by the following Terms  of Use and the Terms and Conditions, Privacy Notice, and Refund Policy which is hereby incorporated by reference (collectively, the “Agreement”).  We reserve the right, at our discretion, to change any of these terms in the future.  If you do not agree to these Terms of Use, you should not access or otherwise use the Site or the Services.

 

  1. PROPRIETARY SERVICES FOR REGISTERED USERS.  Lifesparq LLC operates an electronic platform/system that enables students, athletes, parents, coaches, teachers, educators, etc. to access and use certain online products and services offered by Lifesparq LLC (the “Services”) through the site.  The material on this site includes general non-proprietary information available to all users of the site, but in order to access and use the services you will be required to register on the site through the sign-up form and become a paid subscriber. 

  2. RESTRICTIONS. In accordance with Federal Children’s Online Privacy Protection ACT of 1998 (COPPA), we will never knowingly solicit, nor will we accept, personally identifiable information from users known to be under thirteen (13) years of age.  If a family subscribing to this service has children under the age of thirteen (13) years of age using our services, an adult member of the family may choose to provide us with personally identifiable information about their children.  We use that information for research purposes only, consistent with our Privacy Notice.

  3. INTELLECTUAL PROPERTY. Lifesparq LLC is the owner and/or authorized user of all trademarks, logos, service marks and trade names (collectively the “Trademarks”) on the site, and is the owner or licensee of the content and/or information on the site.  Except as otherwise expressly provided herein, or pursuant to the Terms and Conditions, your use of the site does not grant to you a license to any content or materials you may access on the site.  Nothing contained on the site should be construed as granting any license or right to use any Trademark displayed on the site without our written permission or that of the third party rights holder.

  4. COMMUNICATION TO LIFESPARQ LLC AND USER GENERATED CONTENT. Although we encourage you to e-mail us, you should not e-mail us anything that contains confidential information. Please refer to our Privacy Notice with regard to how we handle your personal information.  With respect to all e-mails you send to us, including by not limited to feedback, questions, comments, suggestions, and the like, we shall be free to use any ideas, concepts, know-how, or techniques contained in your communications for any purpose whatsoever, including but not limited to, the development, production and marketing of products and services that incorporate such information.

    1. Lifesparq LLC does not and cannot review all communications and materials posted to or created by users accessing the services (hereafter, “User Generated Content”), and is not in any manner responsible for the content of the User Generated Content.  Lifesparq LLC reserves the right to block or remove communications, materials, users or subscribers that it determines to be in violation of our Community Guidelines or is offensive or otherwise unacceptable to Lifesparq LLC in its sole discretion.

    2. Your own the rights to anything you post to the Services, including text and photograph. You do, however, grant us an irrevocable, non-exclusive, worldwide, perpetual, royalty-free license to use, modify, copy, distribute, publish, perform, sub-license, and create derivative works from all submissions you provide to us, in any media now known or hereafter devised. 

  5. COMMUNITY GUIDELINES.  While using the Site and the Services, you agree not to:

    1. Use the Site or Services in violation of any applicable law;

    2. Use the Site or Services or features in violation of Lifesparq LLC’s or any third party’s intellectual property or other proprietary, personal or legal rights;

    3. Obtain or attempt to obtain unauthorized access to computer systems, materials, information or any Services made available on or through the Site through any means;

    4. Attempt to gain unauthorized access to other computer systems through the Site;

    5. Attempt to gain unauthorized access to this Site;

    6. Provide user credentials and passwords for the Site to members outside of your immediate household (those immediate family members currently living under the same roof);

    7. Impersonate any person or entity or misrepresent your affiliation with any other person or entity;

    8. Attempt (or encourage or support anyone else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Site or the Services, or any content thereof, or make unauthorized use thereof;

    9. Use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site;

    10. Obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the Site.

  6. NO WARRANTIES.  We and our service providers make no warranties or representations about the contents of this site or the service.  We shall not be subject to liability for any delays or interruptions of the Site or the Services from whatever cause.  You agree that you use the Site, the Site’s content, and the Service at your own risk.  The Site and the Service may contain technical inaccuracies or typographical errors or omissions.  Lifesparq LLC is not responsible for any such typographical or technical errors.  Lifesparq LLC reserves the right to make changes, corrections, and/or improvements to the Site and the Service at any time without notice.  This Site and Service is for educational use only, your use of the educational materials is subject to your own decision-making and Lifesparq LLC is in no way liable for the results you may or may not achieve. 

  7.  EXTERNAL WEBSITES.  The Site may contain links to third-party websites (“External Websites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Websites.  We are not responsible for the content of any linked External Websites and do not make any representations regarding the content or accuracy of materials on such External Websites.

  8.  INDEMNIFICATION. You agree to defend, indemnify, and hold us, our owner, officers, directors, employees, successors, licensees, service providers and assignee's harmless from and against any claims, actions, or demands including, without limitation, reasonable legal or accounting fees, arising or resulting from your breach of this Agreement or your access to, use, or misuse of Lifesparq LLC Content, the Site or the Services.  We shall provide notice to you of any such claim, suit or proceeding.  We reserve the right to assume the exclusive defense and control of any matter that is subject to indemnification under this section.  In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.

  9.  INFRINGEMENT NOTIFICATION.  We respect the intellectual property rights of others, and require that the people who use our website(s) do the same. If you believe that your work has been copied in any way that constitutes copyright infringement, please send notification of the claimed infringement to:  Lifesparq LLC, P.O. Box 270166, Louisville, CO 80027.   Notices of the claimed infringement should include the following information: (a) your name, address, telephone number and email address; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the alleged infringing material is located, with a link if possible; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

  10. COMPLIANCE WITH APPLICABLE LAWS. We control and operate the Site from our office in the United States of America.  We do not represent that materials on the Site are appropriate or available for use in other locations.  Persons who choose to access the Site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.  All parties to these terms and conditions waive their respective rights to a trial by jury.

  11. TERMINATION OF THE AGREEMENT.  Subject to the terms of Service Agreement, if applicable, we reserve the right, in our sole discretion, to restrict, suspend, or terminate this Agreement and your access to the Services and/or all or any part of the Site, at any time and for any reason without prior notice or liability.

  12. MISCELLANEOUS. If any provisions of this Agreement is found to be invalid by any court having competent jurisdiction or terminated in accordance with the Termination provision above, the invalidity or termination of such provision shall not affect the validity of the following provisions of this Agreement, which shall remain in full force and effect: “Intellectual Property,” “Communications to Lifesparq LLC,” “No Warranties,” “Indemnification,” “Termination of the Agreement,” and “Miscellaneous.” Our failure to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provisions in this Agreement.  No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other subsequent instance.  Except as expressly agreed by us and you in writing, this Agreement constitutes the entire Agreement between you and us with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter.  The section headings are provided merely for convenience and shall not be given any legal import.  This Agreement will inure to the benefit of our successors, assigns, licensees, and sub licensees.

 

(Last updated June 19, 2018)

Privacy Policy

 

We will not use or share your information with anyone except as described in this Privacy Policy and the Terms & Conditions.

 

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.lifesparqperformance.com

 

Information Collection and Use

 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase, and improving our services.

Log Data

 

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

Cookies

 

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

 

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

 

Do Not Track Disclosure

 

We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

 

Service Providers

 

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

 

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

 

Communications

 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

 

Compliance with Laws

 

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

 

Security

 

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

 

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

 

International Transfer

 

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

 

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

Links to Other Sites

 

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

 

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

 

Only persons’ age 18 or older have permission to purchase our Service. Our Service does not address anyone under the age of six (6) ("Children").

 

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.

 

Changes to This Privacy Policy

 

This Privacy Policy is effective as of February 15, 2015, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us at success@lifesparq.com.

 

(Updated June 19, 2018)

Refund Policy

 

Due to the nature of the educational content within the LIFESPARQ programs we do provide a refund, but only on a limited basis:

 

  1. Any online educational solution (e.g. Online Courses & Training) – a full refund may be returned to the purchaser only within the first seven (7) calendar days of the program from date of purchase.  Request for refund must be in writing (email).  Refund will be processed electronically.

  2. Any "in-person" solution (e.g. Personal Consulting) - a full refund may be returned to the purchaser only within the first fourteen (14) calendar days of the program from date of purchase.  Request for refund must be in writing (email).  Refund will be processed electronically.

  3. Contractual In-person team coaching programs – No refunds will be provided for any in-person programming provided by Lifesparq LLC after the in-person program has been completed.  A refund may be provided if Lifesparq LLC professionals fail to provide the in-person program in a timely manner or without attempting to reschedule the team program should a meeting be missed by a Lifesparq professional.  If a refund is to be provided, only the current month payment may be refunded.

  4. Combination online and in-person program subscriptions (lasting longer than one (1) month - as a subscription service, a full refund may be provided for the first thirty (30)-day from date of purchase.  After first 30-days from purchase, the subscription may be cancelled by the user/subscriber at any time and the subscription will end at the end of the current billing period.  No refunds will be provided after the first month.

  5. XLR8 Summit  – Due to the nature of this program, we provide a full refund for the first thirty (30) days.  Should the user be utilizing the program for Continuing Education Units (CEU's) or a derivative of CEU's, and the user has completed the exam to comply with the CEU obligation, no refund will be provided.  Should the user not complete the CEU exam (or it's derivative) and wants a refund, the thirty (30) day refund policy will apply.

  6. Team/Group Contract Programs - All sports team, big box gym, Crossfit, Personal Training, Corporate fitness, Executive team training program and the like programs are all on a contractual basis and no refunds will be provided.  Payments are due on an invoice basis, prior to providing said service.  Should service not be provided by Lifesparq, a refund will be provided for that month.  Every effort will be made to provide service after payment has been made.  Service may include access to online programs for the user group in question and not for in-person programs by Lifesparq professionals.  If online programs are only offered, no refunds shall be made.

  7. Camps, Clinics & Private Sports Lessons - A full refund may be provided up through the pre-determined refund schedule for the specific event.  In general: Camps & Clinics require seven (7) days notice for a refund.  If equipment has been purchased for the user, that portion of the deposit/payment may not be returned and the equipment provided to the user; and Private Sports Lessons require twenty-four (24) hours notice for a full refund.  After the camp, clinic or lesson has been completed, no refunds shall be provided.

  8. Swim Team - please see the swim team website www.elevationswim.com terms and conditions for full explanation of its refund policy.

 

(Updated June 19, 2018)

OUR MISSION

To provide affordable access to education, training and resources to individuals and teams all over the world; to the self-betterment of individuals; and to the continual growth of individuals throughout their lifetime.

Louisville, Colorado   |   success@lifesparq.com   |   (970) 445-4878.